Panasonic SA-BTX70, SC-BTX70 warranty Troubleshooting guide, To reset this unit, Power, Operation

Reference

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 54 if you reside in the U.S.A.and Puerto Rico, or refer to “Product information” on page 55 if you reside in Canada.

The following do not indicate a problem with this unit: ≥Regular disc rotating sounds.

≥Image disturbance during search.

To reset this unit		Page
To restore the unit if it freezes	≥Press and hold [POWER Í/I] on the main unit for 3 seconds. (The settings remain	—
due to one of the safety	unchanged.)
devices being activated.
To return all settings other than	≥Select “Yes” in “Restore Default Settings” in the Setup menu.	37
some settings to the factory	This returns all values in the Setup menu and the on-screen menu, except for “Remote
preset.	Control Code”, “On-screen Language”, “IP Address/DNS Settings”, “Proxy Server Settings”,
	“DVD-Video Ratings”, “BD-Video Ratings” and “Network Service” to the default settings.
To return to the factory preset.	≥Reset the unit as follows:	—
(No setting)	1 Press [POWER Í/I] on the unit to turn off the unit.
	2 Press and hold [5/9] and press [POWER Í/I] and [DISC < OPEN/CLOSE] on the
	unit at the same time for more than 5 seconds until “PLEASE WAIT” is displayed on the
	unit.
	3 The power is turned on and then turned off automatically.
Power
No power.	≥Insert the AC power supply cord securely into a household AC outlet.	11
The unit switches to standby	≥This is a power saving feature. It can be changed if desired using “Off Timer” in the Setup	37
mode.	menu.	18
	≥When the time set for the sleep timer has passed, the power will be turned off.
	≥One of the unit’s safety devices is activated. Press [POWER Í/I] on the main unit to turn the	—
	unit on.
Power of this unit is turned off	≥If connected with an HDAVI Control 4 compatible TV (VIERA) with the “Auto power stand-by”	26
when the input for the TV is	setting activated on the TV, when switching the TV input, the unit will be automatically turned
changed.	to standby if the TV audio is not output from the unit’s speakers. For details please read the
	operating instructions of the TV.
Operation
The remote control doesn’t	≥The remote control and main unit are using different codes.	47
work properly.	Change the code on the remote control.
	Press and hold [OK] and the indicated number button at the
	same time for more than 5 seconds.	5
	≥The batteries are depleted. Replace them with new ones.
	≥It may be necessary to set the code of the remote control again after changing the batteries	5, 47
	for remote control.	5
	≥You are not pointing the remote control at the main unit’s remote control signal sensor during
	operation.	—
	≥Colored glass may obstruct the signal reception/transmission.
	≥Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight	—
	exposure.
The unit is on but cannot be	≥Confirm the correct drive is selected.	14
operated.	≥Some operations may be prohibited by the disc.	—
	≥The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.	49
	≥One of the unit’s safety devices may have been activated.	—
	Reset the unit as follows:
	1 Press [POWER Í/I] on the main unit to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [POWER Í/I] on the main unit for
	about 3 seconds. The unit is forcibly switched to standby.
	Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
	2 Press [POWER Í/I] on the main unit to switch it on. If the unit still cannot be operated,
	consult the dealer.	—
	≥Condensation has formed. Wait 1 to 2 hours for it to evaporate.
Play fails to start even when	≥Insert the media correctly with the label facing up.	16
[1PLAY] is pressed.	≥The media is dirty.	40
Play starts but then stops	≥You tried to play a blank media or unplayable media on this unit.	39, 40
immediately.	≥The producers of the disc can control how discs are played. So you may not always be able	—
	to control play as described in these operating instructions. Read the disc’s instructions
	carefully.
Cannot remove disc.	≥The unit may have a problem. While the unit is off, press and hold [5/9] and [DISC	—
	< OPEN/CLOSE] on the main unit at the same time for about 5 seconds. Remove the disc
	and consult the dealer.
Startup is slow.	≥Startup takes time in the following situations.	—
It takes time before play starts.	– Immediately after a power failure or the AC power supply cord is connected.
	– When the unit is connected with an HDMI cable.
Played back image is distorted	≥High definition video (transfer rate of 18 Mbps or faster) cannot be played back correctly if it	—
or does not playback correctly.	was recorded on a DVD compatible to double speed or slower.
([AVCHD])
Cannot set “On” in “24p	≥Only when the unit is connected to the HDMI terminal of a TV supporting 24p you can select	36
Output”.	“On”.
The sliding door does not close	≥Turn the power on and off again.	—
properly.

RQT9479

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