Reference
RQT9479
Messages
The following messages or service numbers appear on the TV or unit’s display when something unusual is detected during startup and use.
On the TV |
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Cannot play. | ≥You inserted an incompatible disc (Discs recorded in PAL video, etc.). | 39, 40 | ||
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Cannot display on this unit. | ≥You tried to play a | 40, 41 | ||
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No disc is inserted. | ≥The disc may be upside down. | — | ||
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$ This operation is not | ≥Some operations are prohibited by the unit or disc. For example; | — | ||
available. |
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$ This operation is prohibited | ≥Depending on the disc, you may not be able to perform search or skip when film previews | — | ||
by this disc. |
| and warning screens are being played back. |
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Cannot connect. | ≥When a hub is used but its Link lamp does not light up, check the cable connection, LAN | 11 | ||
Please check the connection of |
| terminal connection, cable itself (a cross cable may be used by mistake), etc. |
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the LAN cable. |
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IP address is not set. | ≥The “IP Address” in “IP Address/DNS Settings” is | 30 | ||
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| “Subnet Mask”, and “Default Gateway”. (Select the automatic address acquisition if |
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| necessary.) |
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Cannot obtain IP address using | ≥If you use a hub, then check the connection between the hub and the router. | 11 | ||
DHCP. |
| – Use the UPLINK port of the hub to connect to a router. |
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Please check the connection or |
| – Check whether or not the hub’s Link lamp lights up. If it does not light up, then check the |
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router settings. |
| cable connection, LAN terminal connection, cable itself (a cross cable may be used by |
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| mistake), etc. | 11 | |
| ≥If the above conditions are OK, then the router may not operate in DHCP mode. Check the | |||
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| router settings and operation. You may reset the router to restore it to normal. |
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This IP address is already in | ≥This unit’s IP address is used by another device. Check the IP addresses of this unit, | — | ||
use. |
| personal computers, and routers, etc. If necessary, reconfigure them to avoid IP |
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Please check the IP address |
| addresses from being duplicated. |
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setting. |
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Unable to perform Connection | Turn the unit off. Remove the power cord and reconnect it and try again. If the same | — | ||
Test. | symptom persists, then consult your dealer. |
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Please try again. |
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IP address not set correctly. |
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Connection Test was | ≥If you use a hub, then check the connection between the hub and the router. | 11 | ||
unsuccessful. No reply |
| – Use the UPLINK port of the hub to connect to a router. |
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from host. |
| – If the hub’s Link lamp does not light up, then check the cable connection, LAN terminal |
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Please check the connection or |
| connection, cable itself (a cross cable may be used by mistake), etc. | 30 | |
router settings. | ≥Check the “IP Address”, “Subnet Mask”, and “Default Gateway” in the “IP Address/DNS | |||
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| Settings”. | 30 | |
| ≥If the MAC address information is required, then press [SETUP] to display the “Network” | |||
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| menu. |
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Network connection refused. | ≥When you set | 34 | ||
Please confirm Setup |
| which do not have a content owner certificate, the Internet access of the content is not |
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Internet Access.” |
| allowed. If you allow the content to connect to Internet, set |
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| “Allow ( ALL )”. |
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Unable to check for latest | ≥The firmware download server is currently unavailable. Please try again later. | — | ||
firmware version. |
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Please try again later. |
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High Clarity Sound is effective. | ≥“High Clarity Sound” in setup menu is set to “Enable”, and “High Clarity Sound” in | 33, 35 | ||
Analog video output is turned |
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off when |
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playback starts. |
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No Video | ≥Depending on the connected iPod, video menu may not be available on the TV. Select the | 28 | ||
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| iPod menu (iPod LCD) mode and operate video playback from your iPod menu. |
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On the unit’s display |
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F99 | ≥The unit fails to operate properly. Press [POWER Í/I] on the main unit to switch the unit to | — | ||
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| standby for 3 seconds. Now press [POWER Í/I] on the main unit again to turn the unit on. |
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HDMI ONLY | ≥Some | — | ||
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NET | ≥Displays while VIERA CAST is starting up. | 29 | ||
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No PLAY | ≥There is a viewing restriction on a | 34 | ||
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No READ | ≥The media is dirty or badly scratched. The unit cannot play. | 40 | ||
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PLEASE WAIT | ≥The unit is carrying out internal process.This is not a malfunction. You cannot operate the | — | ||
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| unit while “PLEASE WAIT” is displayed. | 26 | |
| ≥When connected to TV (VIERA) with HDAVI Control 4, and power supply is turned off by | |||
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| the “Auto power |
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SET | ≥The remote control and main unit are using different codes. Change the code on the | 47 | ||
(“ ” stands for a number.) |
| remote control. |
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| Press and hold [OK] and the indicated number button at the same |
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| time for more than 5 seconds. |
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UNFORMAT | ≥You inserted an unformatted | — | ||
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UNSUPPORT | ≥You have inserted a media the unit cannot play. | 39, 40 | ||
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