Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:

The monitor

Monitor model number

Serial number for the monitor

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Video card

Type of computer

Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)

Calibration system used

Hardware and software you are using

Using the Worldwide Web 43