Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Continued from

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

N

System

files on hard

drive?

Y

Install OS

and reboot.

YY

Virus

on

hard drive?

N

Run SCANDISK and

check for

bad sectors.

N

Can bad

sectors

be fixed?

Y

 

 

 

OS

 

 

Clean virus.

 

 

loading from

 

Done

 

 

 

hard drive?

 

 

 

 

N

 

 

 

 

 

 

 

 

 

Y

 

 

 

 

 

Diagnostics on

 

Run diagnostics

 

 

 

 

and follow

 

 

 

disc or diskette?

 

 

 

 

 

recommendations.

 

 

 

 

 

Replace

 

N

 

 

 

 

 

 

 

 

 

 

 

 

Replace

 

 

hard drive.

 

 

hard drive.

 

 

 

 

 

 

 

 

N

Fix bad sectors.

Boot from

hard drive?

Y

Replace

hard drive.

Done

2–20

Maintenance and Service Guide

Page 56
Image 56
HP M2013AP, M2401XT, M2031AP, M2056AP, M2026AP, M2025AP, M2017AP, M2015LA, M2015CL Flowchart 2.12-No OS Loading, Hard Drive, Part