Application and Driver Recovery If the problem with the PC seems to be with only one program or one driver, it may be that the application program or the driver program is damaged. You can reinstall individual factory- installed application programs and driver programs using the HP Application Recovery program (select models only).

System Recovery Use the HP System Recovery program as a last resort to reinstall the software. Perform System Recovery using the hard disk drive partition first; see “System Recovery.” If necessary, next perform System Recovery using the recovery CDs or DVDs and choose Standard Recovery; see “Starting System Recovery using recovery discs.” Finally, if necessary, perform System Recovery using the recovery CDs or DVDs and choose Full System Recovery.

Before using the HP PC System Recovery program or the HP Application Recovery program, use System Restore.

Note: Your PC hard disk drive contains the System Recovery image in a partition area of the disk drive. The PC does not include recovery discs in the accessory box, but you can make your own recovery CDs or DVD; see “Creating Recovery CDs/DVDs.”

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