A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power

 

 

cord.

 

 

 

 

Power switch is off.

Turn on power.

 

 

 

 

Video cable is improperly

Connect video cable

 

connected.

properly.

 

 

 

 

Screen blanking utility is

Depress any key on

 

active.

the keyboard or move

 

 

the mouse.

Image appears

Brightness and contrast are too

blurred, indistinct, or

low.

too dark.

 

Press the menu button to access the On-Screen Display. Select the Brightness and/or Contrast icons to adjust as needed.

Color is abnormal.

A magnetic object may be

Move the object

 

nearby.

farther away.

 

 

 

User Guide

A–1