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Cable Modem Troubleshooting
ØMost Cable services are very simple to configure. You simply need to clone the MAC address of the network card that was registered by your ISP. To do so, you MUST run the SMC Connection Wizard software from the machine that is usually plugged directly into the modem. You can also manually log into the router to clone the MAC address. The directions are shown below.
ØYou may need to obtain your exact HOST NAME from the ISP. Many @home service NO LONGER use host names, however, this varies from ISP to ISP. You can contact your provider for more info or you can follow the directions below:
Windows 9x/ME
1)Go to the Control Panel
2)
3)Go to the Identification tab and write down the computer name (it will most likely be in a
Windows 2K/XP
1)Go to the Control Panel
2)
3)Go to the Network tab and write down the computer name
ØNow that you have the host name, you will be able to configure the router to connect to your ISP. Simply log into the unit by going into http://192.168.2.1, click on “Advanced Setup”, and click on "WAN". Then go to the “Dynamic IP” section and type in the host name exactly as you wrote it down earlier. Then click the “Apply” button. Wait about 10 seconds and then click on the “Status” link on
