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Troubleshooting: Third Party Applications
Q.Why can't I access my ISP's resources, such as their mail and news servers?
A. If the servers have simple names like 'mail' or 'news', then you will need to replace those server names with the IP addresses. You can find these server names in the account properties of the email client software. They should be labeled POP3 and SMTP servers. Call your ISP for more details on how to change the POP3 and SMTP server addresses to exact IP addresses or domain names.
Q.How do I get PC Anywhere to work with the Barricade?
A:The default setting is enough to connect to a PC Anywhere host on the WAN side; it is not necessary to configure the router in this scenario.
To setup a PC Anywhere host on the LAN side, you have to setup Virtual Server for ports 5631, 5632 and 22. For example:
ID | Service IP | Private Port | Public Port |
| |
1 | 192.168.2.7* | 5631 | TCP | 5631 TCP | |
2 | 192.168.2.7* | 22 | UDP | 22 UDP | |
3 | 192.168.2.7* | 5632 | UDP | 5632 UDP | |
*This is the LAN IP address of your machine that you are using the PC Anywhere
application on.
