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Appendix A: Troubleshooting
Before contacting your dealer, please review the following list of problems and solutions to see if any of them apply to your situation.
SYMPTOM | POSSIBLE REMEDY | ||
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No response from | • Verify that the peripheral device is | ||
a peripheral | powered on, ready, | ||
device. (i.e. printer, | securely connected at BOTH ends of the | ||
plotter, modem, | cable. Be sure the application software is | ||
etc.) | configured to recognize the port that | ||
| you are attempting to use and that the | ||
| port in question is actually the port | ||
| intended to be active. Check the | ||
| configuration settings to insure that the | ||
| intended port is enabled and that there | ||
| are no conflicting ports or shared | ||
| interrupts. | ||
| • Is board set to correct mode? (Normal or | ||
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I added this card to | • The mouse driver software must be | ||
aware of the COM2 designation. Refer to | |||
enable a COM2 for | |||
your mouse documentation. | |||
a mouse but it | |||
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won’t work. | • Make sure board is in normal mode; | ||
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| mouse will not work in | ||
| mode. | ||
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