Boca Research 2x2, Turbo1x1 manual Appendix D Servicing Your Boca Product

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Appendix D: Servicing Your Boca Product

If your IO Turbo Series adapter requires service, first contact the authorized dealer from whom you purchased the product. If the dealer is unable to assist you, and you must contact Boca Research, Inc., please follow the instructions below. Our electronic BBS is available 24 hours a day at (561) 241-1601 and will support data transmission speeds up to 33.6Kbps with settings of N, 8, 1. If you have a modem, the BBS may be helpful (especially during off hours) if you have a question about product settings or compatibility, or if you wish to download driver software or utilities.

NOTE: CALLING TECHNICAL SUPPORT WITHOUT COMPLETE AND ACCURATE INFORMATION CONCERNING YOUR PROBLEM MAY BE BOTH TIME- CONSUMING AND FRUSTRATING FOR YOU.

1.When calling Boca Research Technical Support, have the following information available:

•Board name and part number (located on the board)

•Computer model

•Peripherals in system

•Computer manufacturer

•Operating system and version

Servicing Your Boca Product