Setting data polling interval

22

Setting event attributes

22

Introduction to event settings in Application Discovery

22

Setting event severity

23

Setting alert location

23

Managing application templates

23

Find an application template

23

Change application template values

24

Create a new template

25

Key to application template values

26

Application identity and system scope fields and their descriptions

27

Separation rule fields and their descriptions

28

Aggregation rule fields and their descriptions

30

Create an application template rule

30

Create a process aggregation rule

30

Aggregation rule examples

32

How to remove types from the aggregation rule

34

Check unmatched processes to find application candidates

34

Understanding the tables that show unmatched processes

34

Filling in the system scope fields using table data

35

Filling in the template separation rule fields

35

Filling in the aggregation rule fields using table data

35

Create an application workload in HP Matrix OE visualization

36

Backing up Application Discovery files

37

4 Troubleshooting

39

Errors in installation

39

Failure message on installation of Application Discovery agent (AppDiscAgent)

39

Data missing in Application Discovery screens

40

Applications not visible in Application Discovery screens

41

Host not visible in Application Discovery screens

42

Packages not visible in Application Discovery screens

44

Application errors in HP Matrix OE visualization workload screens

44

Error message indicates Application Discovery server is not available

45

No Applications icon for system listed on HP Matrix OE visualization Visualization tab screen

45

No 'by application' entry in HP Matrix OE visualization Workload Definition Criteria

 

drop-down

46

No indicators showing in HP Matrix OE visualization workload real-time utilization meters

46

Errors in Application Discovery user interface operation

47

UI Unable to connect to servermessages

47

Java UI exception message displays

48

Errors due to incompatibilities between different versions of Application Discovery agents and

 

servers

48

5 Support and other resources

51

Information to collect before contacting HP

51

How to contact HP

51

Security bulletin and alert policy for non-HP owned software components

51

Subscription service

51

Registering for software technical support and update service

51

How to use your software technical support and update service

52

HP authorized resellers

52

Related information

52

4Contents

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HP Matrix Operating Environment Software manual Troubleshooting, Support and other resources

Matrix Operating Environment Software specifications

HP Matrix Operating Environment (MOE) is an innovative software platform designed to deliver efficient management and orchestration of IT resources across physical, virtual, and cloud infrastructures. It provides a comprehensive solution for organizations that require a robust and flexible environment to manage their IT operations seamlessly.

One of the main features of HP MOE is its ability to optimize resource utilization by automating the provisioning and management of infrastructure components. This includes the ability to rapidly deploy servers, storage, and networking resources in a manner that meets the dynamic needs of modern businesses. This automation significantly reduces the time and effort required for manual configurations, enabling IT teams to focus on strategic initiatives rather than routine tasks.

The software offers a unified management interface that provides visibility into the entire IT environment. Users can monitor performance metrics, track resource allocation, and manage workflows through a single dashboard. This centralized control not only simplifies operations but also enhances decision-making capabilities by providing real-time insights into system health and performance.

Another critical characteristic of HP MOE is its support for both physical and virtual resources. The platform is designed to seamlessly integrate with existing infrastructure, making it easier for organizations to adopt virtualization and hybrid cloud strategies. Its compatibility with industry-standard hypervisors allows businesses to leverage their current investments while taking advantage of the benefits of virtualization.

HP MOE incorporates advanced technologies such as automation scripts, APIs, and tools for workload balancing. This technological backbone enables organizations to implement elasticity in their environments, allowing them to scale resources up or down based on demand. The software also supports a service-oriented architecture, facilitating integration with other enterprise applications and systems.

Security is a top priority in the design of HP MOE. The software provides robust security features that ensure data integrity and protect against unauthorized access. This includes role-based access controls, encryption, and compliance reporting, all of which contribute to a secure operating environment.

In summary, HP Matrix Operating Environment Software is a powerful solution that addresses the complexities of managing modern IT resources. Its key features include automation, unified management, support for physical and virtual environments, and strong security measures. With its ability to enhance efficiency and streamline operations, HP MOE is an essential tool for organizations looking to stay competitive in an increasingly digital landscape.