To identify other configuration problems that might be affecting Application Discovery server, check the “Troubleshooting” notes in the Matrix Operating Environment help instructions, or use vseassist(1M).
NOTE:
Be aware that one possible cause for incorrect configuration is the case where installation and startup deviate from the documented process. In this situation, you might see the following error message:
Application Discovery UI encountered an error: The UI and server are out of sync.
If Application Discovery web application and Application Discovery server are not from the same installation version, you must reinstall Application Discovery before using vseinitconfig
2.Check that Application Discovery server is running on the CMS.
On
If you do not see this Java process, type /opt/amgr/bin/cms_start . You must be logged in as user 'root' on the CMS to initiate this command.
On Microsoft Windows, type C:>net start on the command line of the CMS. You should see a service called Application Discovery in the list of running services.
If you do not see this service, type cms_start from any directory in the Matrix Operating Environment installed drive. You must be logged in as Administrator on the CMS to initiate this command.
Java “UI exception” message displays
“UI exception” errors indicate that a problem internal to the Application Discovery user interface exists. Please contact HP to report the error and receive assistance. See Chapter 5 (page 51) .
Errors due to incompatibilities between different versions of Application Discovery agents and servers
Diagnosing problems with
The version 7.0 Application Discovery server can communicate with 6.0, 6.1, 6.2, 6.3, 7.0 and 4.x versions of the agent.
48 Troubleshooting
