About This Guide vii

Compaq Customer Support

You can reach Compaq automated support services 24 hours a day, every day at no charge. The services provide the most up-to-date information about Compaq products. You can access installation instructions, troubleshooting information, and general product information from the Compaq website.

For comprehensive online support, refer to:

http://www.compaq.com

For international information, refer to:

http://www.compaq.com/corporate/overview/world_offices.html

Compaq Website

For Compaq Web-based support services, visit:

http://www.compaq.com/support

Navigate to a specific product and then look for support information from this list of support resources.

For a complete list of available SoftPaq files, navigate to:

http://www.compaq.com/support/files/allsp.html

Send email to:

support@compaq.com

PaqFax Number

The Compaq fax-on-demand retrieval system provides product-specific information. To use the fax system, you must be in North America and you must have a fax machine or fax modem to receive the automated fax transmittals. Call 1-800-345-1518, option 1, and request a product catalog. After you receive the catalog, you can order the documents through the Compaq fax- on-demand retrieval system.