viii Compaq NC3120 Fast Ethernet Server Adapter User Guide

Calling the Compaq Support Line

When you call the Compaq Support line, you must be at your server with your software running and the product documentation at hand. The Compaq technician may ask for the following information:

■Your address and telephone number

■The name and model number of the Compaq product you are calling about

■The serial number of your Compaq product

■The names and version numbers of the software you are using to operate the Compaq product

■The name and version number of the operating system you are using

■The system type (manufacturer and model number)

■The expansion boards or add-in cards in your server

■The amount of memory in your server

North America

The Compaq Customer Support department for North America can be reached at

1-800-652-6672 (1-800-OKCOMPAQ). For continuous quality improvement, calls may be monitored or recorded.

Europe, the Middle East, and Africa

In Europe, the Middle East, and Africa, contact your local Compaq authorized service provider. Details of your local Compaq authorized service provider can be obtained from your Compaq authorized reseller, dealer, or from the Compaq website at:

http:// www.compaq.com

Worldwide Access

Compaq has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of Compaq support centers, go to:

http://www.compaq.com

From the Compaq Worldwide home page, select your country and click Go to find the nearest Compaq office.