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HP nx5000 Contents, Contents, 1 Product Description, 2 Troubleshooting

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Contents

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–35

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–36

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–37

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–51

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu . . . . . . . . . . . . . . 2–4 Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–5 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–8 Obtaining, Saving, or Printing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11

Maintenance and Service Guide

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Contents
Maintenance and Service Guide Page Contents Contents 1 Product Description 2 Troubleshooting 3 Illustrated Parts Catalog 4 Removal and Replacement Preliminaries 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing Index Product Description 1.1 Models Model Naming Conventions (Continued) HP Compaq Business Notebook nx5000 Models HP Compaq Business Notebook nx5000 Models (Continued) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Compaq Presario V1000 Notebook PC Models Compaq Presario V1000 Notebook PC Models (Continued) Page Page Compaq Presario V1000 Notebook PC Models(Continued) 1.2Features Page 1.3 Clearing a Password 1.4 Power Management 1.5 External Components Front and Right-SideComponents Rear and Left-SideComponents Rear and Left-SideComponents (Continued) Wireless Antennae Page Keyboard Components Top Components Top Components (Continued) Page Page Bottom Components Bottom Components (Continued) Page 1.6 Design Overview Troubleshooting 2.1Computer Setup and Diagnostics Utilities Using Computer Setup Selecting from the File Menu Selecting from the Security Menu Selecting from the Tools Menu Selecting from the Advanced Menu Advanced Menu (Continued) Page 2.2 Using Diagnostics for Windows Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Begin Testing Status tab Log Error 2.3 Troubleshooting Flowcharts Flowchart 2.1—InitialTroubleshooting Flowchart 2.2—NoPower, Part Flowchart 2.3—NoPower, Part Flowchart 2.4—NoPower, Part Flowchart 2.5—NoPower, Part Flowchart 2.6—NoVideo, Part Flowchart 2.7—NoVideo, Part Flowchart 2.8—NonfunctioningPort Replicator (if applicable) Flowchart 2.9—NoOperating System (OS) Loading Flowchart 2.10—NoOS Loading, Hard Drive, Part Flowchart 2.11—NoOS Loading, Hard Drive, Part Flowchart 2.12—NoOS Loading, Hard Drive, Part Flowchart 2.13—NoOS Loading, Diskette Drive Flowchart 2.14—NoOS Loading, CD-ROMor DVD-ROMDrive Flowchart 2.15—NoAudio, Part Flowchart 2.16—NoAudio, Part Flowchart 2.17—NonfunctioningDevice Flowchart 2.18—NonfunctioningKeyboard Flowchart 2.19—NonfunctioningPointing Device Flowchart 2.20—NoNetwork/Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Notebook Major Components Spare Parts: Notebook Major Components Page Spare Parts: Notebook Major Components (Continued) Page Page Page Page 3.3Miscellaneous Plastics Kit Components Table Miscellaneous Plastics Kit Components Spare Part Number 353393-001 (Continued) 3.4 Hard Drives and MultiBay Devices 3.5 Miscellaneous Spare Part Information (Continued) Removal and Replacement Preliminaries 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6Notebook Precautions 4.7Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-ShieldingMaterials Material Use Voltage Protection Level Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart 5.3Preparing the Notebook for Disassembly Spare Part Number Information Page Page Page Page 5.4 Notebook Feet 5.5 Mini PCI Communications Board Page 5.6 MultiBay Device 5.7 Bluetooth Wireless Communications Board Page 5.8 Keyboard Page Page Page 5.9 Switch Cover Page 5.10 Modem Board Page 5.11 Memory Module Page 5.12 Keyboard Plate 5.13 Fan Assembly Page Page 5.14 Heat Sink Page Page 5.15 Processor Page 5.16 Display Assembly Page Page Page 5.17 Top Cover Page Page Page 5.18 RTC Battery Page 5.19 Speakers Page Page 5.20LED Board Page 5.21Bottom Board Page 5.22System Board Page Page Specifications Notebook (Continued) Notebook 14.1-inchXGA TFT Display 15.0-inchXGA TFT Display 15.0-inchSXGA+WVA TFT Display Hard Drives 60-GB 40-GB 30-GB External AC Adapter Primary 6-Cell, Li-IonBattery Pack Optional High-Capacity 8-Cell, Li-IonBattery Pack Optional MultiBay 8-Cell, Li-IonBattery Pack 24X Max DVD+RW/R and CD-RWCombo Drive 24X Max DVD+RW/R and CD-RWCombo Drive (Continued) 24X Max DVD/CD-RWCombo Drive 24X Max DVD/CD-RWCombo Drive (Continued) 8X/24X DVD-ROMDrive 8X/24X DVD-ROMDrive (Continued) 24X CD-ROMDrive System DMA Hardware System DMA System Interrupts IRQ System I/O Addresses I/O Address System Function System I/O Addresses (Continued) Page Connector Pin Assignments Table A-2 RJ-11Modem Table A-3 Universal Serial Bus Table A-4 S-Video Table A-5 External Monitor Table A-6 Headphone Jack Table A-7 Microphone Table A-8 Parallel Table A-9 Serial Table A-10 Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Screw Listing Table C-1 Torx T5M3.0×4.0 Screw Table C-2 Phillips PM3.0×3.5 Screw Table C-3 Hex M2.0×10.0 Alignment Pin Table C-4 Phillips PM2.5×3.0 Screw Table C-5 Torx T8M2.5×5.0 Screw Torx T8M2.5×5.0 Screw (Continued) Page Table C-6 Phillips PM2.0x4.0 Screws Phillips PM2.0x4.0 Screws (Continued) Page Table C-7 Phillips PM2.0×3.0 Screw Table C-8 Phillips PM1.5×3.0 Screw Table C-9 Torx T8M2.5×9.0 Screw Table C-10 Torx T8M2.5×9.0 Screw (Continued) Page Table C-11 Phillips PM2.5×6.0 Screw Table C-12 Phillips M2.5×3.0 Screw Table C-13 Phillips PM1.5x4.0 Screw Thread Width Phillips PM1.5x4.0 Screw (Continued) Table C-14 Phillips PM2.5x11.0 Screw Table C-15 Hex M2.5×9.0 Standoffs Index
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