Introduction to HP OpenView Service Assurance for Communication Networks

Mapping of Tasks in the Topology GUI and the OVO GUI

Mapping of Tasks in the Topology GUI and the

OVO GUI

The following table shows how to perform tasks in both the topology GUI and the OVO GUI.

Task

Steps in OVO GUI

Steps in Topology GUI

 

 

 

Own a problem

Select the problem in

Select the problem in

 

the message browser.

the problems presenter.

 

Click Own from the

Click [Own].

 

pop-up menu.

 

 

 

 

Disown a problem

Select the problem in

Select the problem in

 

the message browser.

the problems presenter.

 

Click Disown from

Click [Disown].

 

the pop-up menu.

 

 

 

 

Acknowledge/Discharge a

Select the problem in

Select the problem in

problem

the message browser.

the problems presenter.

 

Click Acknowledge

Click [Discharge].

 

from the pop-up menu.

 

 

 

 

Escalate a problem

Select the problem in

Not available.

 

the message browser.

 

 

Click Escalate from

 

 

the pop-up menu.

 

 

 

 

View problem details

Select the problem in

Select the problem in

 

the message browser.

the problems presenter.

 

Click Properties

Click [Details] or

 

from the pop-up menu.

double-click the

 

 

Problem Condition ID.

 

 

 

Add or view problem

Select the problem in

Select the problem in

annotations

the message browser.

the problems presenter.

 

Click Annotations

Click [Details] or

 

from the pop-up menu.

double-click the

 

 

Problem Condition ID.

 

 

Then select the

 

 

Annotation tab.

 

 

 

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Chapter 1

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HP OPENVIEW J5119-90007 manual Mapping of Tasks in the Topology GUI, Ovo Gui