QuickSpecs

HP StorageWorks RDX Removable Disk Backup System

Service and Support, HP Care Pack, and Warranty Information

HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages:

Protect your investment in HP products

Provide consistent, predictable levels of support across your entire department or business

Ease budget planning with fixed-cost support that includes parts

Give you direct access to proven technical and problem-solving expertise

Deliver prompt, measurable results

Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

Warranty and Services Hewlett-Packard provides a 1-year, next-day, parts exchange, limited warranty for the HP StorageWorks Included with the Product RDX Removable Disk Backup System, plus 9x5 phone support for the duration of the warranty.

 

HP warrants only that the StorageWorks software media will be free of physical defects for a period of

 

ninety (90) days from delivery.

 

For more information about HP's Global Limited Warranty and Technical Support, visit:

 

ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf

 

 

Recommended

In order to increase ROI and product uptime, and reduce the cost of ownership, Hewlett Packard

Services

recommends:

 

3 year Next Business Day Parts Exchange

 

Guards against downtime, which reduces productivity and profitability

 

Eases budget planning with fixed-cost support that includes parts and labor

 

Direct access to proven technical and problem-solving expertise

 

 

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