QuickSpecs

HP StorageWorks RDX Removable Disk Backup System

Service and Support, HP Care Pack, and Warranty Information

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business

 

environment - from the desktop to the data center.

 

Support Portal

 

The HP support portal provides one-stop access to the information, tools and services you need to

 

manage the daily operations of your IT environment.

 

Features include:

 

Access to self-solve tools (including search technical knowledge base)

 

Efficient logging and tracking of support cases

 

Collaboration with other business and IT professionals

 

Download of patches and drivers

 

Access to diagnostic tools

 

Proactive notification of relevant information

 

Access to certain features of the support portal requires an HP service agreement. To access the support

 

portal, visit: http://www.hp.com/support

 

 

HP Education Services

For more information about HP Education Services for Storage and SAN, visit:

 

http://education.hp.com/curr-storsan.html

 

 

Additional Services

For more information about Deployment, Per Event, Consulting and Education services for HP Storage,

Information

visit: http://www.hp.com/hps/storage/

 

For more information about HP Care Pack services for storage products, visit:

 

http://www.hp.com/hps/carepack/storage/cp_networked.html

 

For more information about HP storage software, services and updates, visit:

 

http://h18006.www1.hp.com/storage/software.html

 

If you have specific questions, contact your local HP representative. Contact information for a

 

representative in your area can be found at "Contact HP" http://www.hp.com/

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