Updated User’s Guide Information

Please review this updated information and keep it with your guides. The information describes:

•Using the Headphone Connector

•Running Tests for PC-related Problems Using Instant Support

•Getting Help from an Analyst Using Instant Support

•Using Memory Cards

•Using the Software Repair Wizard

•Using Exact Copy in RecordNow!

Using Memory Cards

Your PC may have expanded memory card capacity, such as 8-In-1 or 9-In-1. In addition to the memory cards listed in your user’s guide, the expanded models may support:

•Memory Stick® (MS-PRO) Memory Card – can be used in the lower right slot of the 4-slot Reader, inserted facing up.

•xD media – can be used in the upper left slot of the 4-slot Reader, inserted facing up.

Using the Headphone Connector

On some systems, the headphone connector is located on the front of the PC. Look for the headphone symbol to connect a headphone to the PC.

Running Tests for PC-related Problems Using Instant Support

(Select models only)

Included with your PC are tests to help you diagnose a possible PC-related problem.

To run tests for PC-related problems:

1Click Start on the taskbar, and click Help and Support.

2Click Presario PC Help.

3Click PC Information and Maintenance, and then click PC Tests.

Getting Help from an Analyst Using Instant Support

(Select models only)

1Click Start on the taskbar, and click Help and Support.

2Click Connect to Customer Support.

3Click Request help.

4Follow the onscreen instructions to submit a problem. Your PC must be connected to the Internet to submit a problem.

Using the Software Repair Wizard

If your PC works improperly or stops because of software problems, you may be able to repair it using the Software Repair Wizard.

The Software Repair Wizard guides you through the process of selecting and starting the right tool for fixing:

•Software programs that have stopped working.

•Printers or other peripherals that are no longer working properly with your PC.

•Erratic PC behavior.

There are a several software tools included with your PC that can fix software conflicts or restore application programs that have been accidentally erased or damaged. The tools available are:

•Microsoft® System Restore – return your system to a restore point when it worked correctly without losing any recent work.

•Software and Driver Recovery – reinstall a software program or device driver originally pre-installed on your PC.

•System Recovery – a complete recovery of your system using the recovery partition that stores an image of the original software.