Table 30 Error Messages and their Resolution (continued)

Log Messages

Cause

Resolution

Refer to Metrocluster documentation for

 

4.

Clean the site using the cmresetsc

 

 

tool.

cleanup procedures needed before restarting

 

 

the Site Controller.

 

5.

Restart the Site Controller Package.

Site Controller startup failed.

 

 

 

 

 

 

 

Starting Site Controller (hrdb_sc) on site siteA.

The Site Controller

1.

Check the log files of all the packages

Previous start up of Site Controller (hrdb_sc)

Package has failed to start

 

managed by Site Controller Package on

on the local site, siteA.

 

the site.

on the site siteA has failed.

 

 

2.

Identify the issues and fix them.

Clean up the site siteA and start hrdb_sc again.

 

 

3.

Enable node switching for the package

Refer to Metrocluster documentation for

 

 

 

managed by Site Controller Package on

cleanup procedures needed before restarting

 

 

the site.

the Site Controller.

 

4.

Clean the site using the cmresetsc

Site Controller startup failed.

 

 

 

tool.

 

 

5.

Restart the Site Controller Package.

 

 

 

 

Starting Site Controller (hrdb_sc) on site siteB.

The Site Controller

1.

Check the log files of all the packages

Site Controller start up on the site siteA has

Package has failed to start

 

managed by Site Controller Package on

on the remote site, siteB.

 

the other site.

failed.

 

 

2.

Identify and issues and fix them.

Clean up the site siteA and start hrdb_sc again.

 

 

3.

Enable node switching for the package

Refer to Metrocluster documentation for

 

 

 

managed by Site Controller Package on

cleanup procedures needed before restarting

 

 

the other site.

the Site Controller.

 

4.

Clean the other site using the

Site Controller startup failed.

 

 

 

cmresetsc tool on a node in the other

 

 

 

site.

 

 

5.

Restart the Site Controller Package.

 

 

 

 

Closing site safety latch at site siteA.

The Site Controller

1.

Check the package log file on the node

Checking all packages managed by Site

Package shutdown

 

it has failed to halt successfully.

detected that a package

2.

Clean any stray resources owned by the

Controller at siteA: hrdb hrdb_dg hrdb_mp

flash-dg flash_mp have halted.

failed to halt successfully.

 

package, that are still online on the

Package hrdb has not halted cleanly on node

 

 

node.

 

3.

Enable node switching for the package

ccia7.

 

 

 

on the node.

Site Controller halt failed.

 

 

 

 

 

 

 

 

 

Executing: cmrunpkg siteA_mg1 siteA_mg2

One of the packages

1.

Check the log file of the package on the

siteA_mg3.

managed by the Site

 

nodes where node switching is not

Unable to run package siteA_mg1 on node

Controller Package does

 

enabled.

not have node switching

2.

Clean any stray resources owned by the

ccia6, the node switching is disabled.

Unable to run package siteA_mg1 on node

enabled on its configured

 

package, that are still online on the

nodes at this site.

 

node.

ccia7, the node switching is disabled.

 

3.

Enable node switching for the package

cmrunpkg: Unable to start some package or

 

 

 

on the nodes.

package instances.

 

4.

Clean the site using the cmresetsc

Check the log files of the packages managed

 

 

 

tool.

by Site Controller for more details.

 

5.

Start the Site Controller Package.

Refer to Metrocluster documentation for

 

 

 

cleanup procedures needed before restarting

 

 

 

the Site Controller.

 

 

 

Site Controller startup failed.

 

 

 

 

 

 

 

Failed to get local site name.

The Site definitions in the

1.

Check the Serviceguard cluster

There is no site defined for this node in the

Serviceguard cluster are

 

configuration file and reapply with the

no longer available.

 

sites defined appropriately.

cluster configuration.

 

 

2.

Restart the Site Controller Package.

Exiting (when sites are not defined)

 

 

 

 

408 Designing a Disaster Recovery Solution Using Site Aware Disaster Tolerant Architecture