Table 30 Error Messages and their Resolution (continued)

Log Messages

Cause

Resolution

Unable to execute command.

This message is logged

1.

Check the log file of the failed package.

Dependency on the following packages not

because the Site

2.

Identify and fix the problem. It is

met: crspkg.

Controller Package has

 

possible that the CRS MNP packages

cmrunpkg: Unable to start some package or

failed to start one or more

 

are not running.

packages that it manages.

3.

Enable node switching for the failed

package instances.

This situation occurs

 

MNP package.

Check the log files of the packages managed

because the package

 

4.

Clean the site using the cmresetsc

by Site Controller for more details.

dependency configured

 

tool.

Check for any error messages in the package

for the packages that

 

5.

Restart the Site Controller Package.

failed is not met on this

log file on all nodes in the site siteA for the

site.

 

 

packages managed by Site Controller (

 

 

 

 

 

hrdb_sc )

 

 

 

Fix any issue reported in the package log files

 

 

 

and enable node switching for the packages

 

 

 

on nodes they have failed.

 

 

 

Reset the site siteA using cmresetsc command

 

 

 

and start hrdb_sc again Site Controller startup

 

 

 

failed.

 

 

 

 

 

 

 

Starting Site Controller(hrdb_sc) on site siteA.

This message is logged

1.

Check the log files of all the packages

Previous startup of Site Controller (hrdb_sc) on

because the previous

 

managed by Site Controller Package on

the site siteA has failed

startup of the Site

 

the site.

Controller Package failed

2.

Identify the issues and fix them.

Clean up the site siteA and start hrdb_sc again

on the local site siteA.

3.

Enable node switching for the package

Check for any error messages in the package

 

 

 

managed by the Site Controller Package

log file on all nodes in the site siteA for the

 

 

on the site.

packages managed by Site Controller

 

4.

Clean the site using the cmresetsc

(hrdb_sc).

 

 

 

tool.

Fix any issue reported in the package log files

 

 

 

5.

Restart the Site Controller Package.

and enable node switching for the packages

 

 

 

on nodes they have failed.

 

 

 

Reset the site siteA using cmresetsc command

 

 

 

and start hrdb_sc again.

 

 

 

Site Controller startup failed.

 

 

 

 

 

 

 

Starting Site Controller (hrdb_sc) on site siteB.

This message is logged

1.

Check the log files of all the packages

Site Controller start up on the site siteA has

because the previous

 

managed by Site Controller Package on

start-up of the Site

 

the remote site.

failed.

 

Controller Package failed

2.

Identify and issues and fix them.

Clean up the site siteA and start hrdb_sc again.

on the remote site. In this

3.

Enable node switching for the package

Fix any issue reported in the package log files

case, the remote site is

 

managed by Site Controller Package on

and enable node switching for the packages

siteB.

 

the other site.

on nodes they have failed.

 

4.

Clean the remote site using the

Reset the site siteA using cmresetsc command

 

 

 

cmresetsc tool on a node in the other

and start hrdb_sc again.

 

 

site.

Site Controller startup failed.

 

5.

Restart the Site Controller Package.

 

 

 

 

Executing: cmrunpkg siteA_mg1 siteA_mg2.

This message is logged

1.

Check the log file of the package on the

siteA_mg3.

because one of the

 

nodes where node switching is not

packages managed by

 

enabled.

Unable to run package siteA_mg1 on node

 

the Site Controller

2.

Clean any stray resources owned by the

ccia6, the node switching is disabled.

Package has failed to start

 

package, that are still online on the

Unable to run package siteA_mg1 on node

at this site.

 

node.

ccia7, the node switching is disabled.

 

3.

Enable node switching for the package

cmrunpkg: Unable to start some package or

 

 

on the nodes.

package instances.

 

4.

Clean the site using the cmresetsc

Check the log files of the packages managed

 

 

tool.

 

5.

Start the Site Controller Package.

by Site Controller for more details.

 

410 Designing a Disaster Recovery Solution Using Site Aware Disaster Tolerant Architecture