Table 30 Error Messages and their Resolution (continued)
Log Messages | Cause | Resolution | ||
Failed to prepare the storage for site. | The preparation of the | 1. | Check the host connectivity to disk | |
| replicated disk and |
| arrays. | |
| making it | 2. | Ensure that the replication management | |
| on the site nodes failed. |
| software is configured properly and is | |
|
|
| functioning correctly. | |
|
| 3. | Restart the Site Controller Package. | |
|
|
|
| |
Error: Metrocluster Environment file does not | There is no Metrocluster | 1. | Restore the Metrocluster Environment file | |
exist in /etc/cmcluster/hrdb_sc | Environment file in the Site |
| under the Site Controller Package | |
| Controller Package |
| directory. | |
| directory on the node | 2. | Check if the Metrocluster Environment | |
| where Site Controller |
| file is named using the Metrocluster | |
| Package failed. |
| defined naming convention. | |
|
| 3. | Restart the Site Controller Package. | |
|
|
|
| |
Error: More than one environment files are | There is more than one | 1. | Remove the redundant file. | |
found in /etc/cmcluster/hrdb_sc. | Metrocluster Environment | 2. | Restart the Site Controller Package. | |
| file in the Site Controller |
|
| |
| Package directory on the |
|
| |
| node where Site |
|
| |
| Controller failed. |
|
| |
|
|
|
| |
Error: Failed to import CVM DG <CVMDG | The Site Controller | 1. | Check the syslog on the site CVM | |
name> | Package failed to import |
| master node. | |
| the CVM Disk Group on | 2. | Check the disk group status using VxVM | |
| the site it failed to start. |
| commands. | |
|
| 3. | Identify and fix any issues. | |
|
| 4. | Restart the Site Controller Package. | |
|
|
|
| |
Error: Failed to deport CVM DG <CVMDG | The Site Controller | 1. | Check the syslog on the site CVM | |
Name> | Package failed to deport |
| master node. | |
| the CVM Disk Group on | 2. | Check the disk group status using VxVM | |
| the other site. |
| commands. | |
|
| 3. | Identify and fix any issues. | |
|
| 4. | Restart the Site Controller Package. | |
|
|
| ||
Message logged in the syslog file. | This message is logged | If the cluster is reforming, then ignore these | ||
Warning: Site Controller | because the cluster is | error messages. | ||
reforming or because of | If the cmviewcl command fails because | |||
<site_controller_package_name> not able to | ||||
transient error conditions. | ||||
set the Site Safety Latch value to <value> on | of a memory, network or CPU transient | |||
node <node_name>. |
| error condition, then fix the issue. | ||
Check the Site Controller Package |
|
|
| |
<site_controller_package_name> log for more |
|
|
| |
details. |
|
|
| |
|
|
| ||
When you execute the cmapplyconf | This message appears | Remove the comments specified after the | ||
hrdb_sc.config command, the following | because a comment is | values of the critical_package | ||
message is displayed: | specified after the | parameter. | ||
Failed to validate | critical_package |
|
| |
/etc/cmcluster/scripts/mscripts/master_control_script.sh. | parameter value in Site |
|
| |
On node <node_name> validation failed with: | Controller package |
|
| |
configuration file. |
|
| ||
/etc/cmcluster/scripts/dts/sc.sh[49]: |
|
|
| |
SC_CRITICAL_PACKAGE: The specified |
|
|
| |
subscript cannot be greater than 1024. |
|
|
| |
ERROR: Failed to validate |
|
|
| |
/etc/cmcluster/scripts/dts/sc.sh |
|
|
| |
Troubleshooting 409