Warranty and License Information

HP Total Care

HP Total Care provides fast, friendly, and effective expert advice for all your Compaq branded products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC’s Help and Support Center for the fastest resolutions. For more information on your support and services options visit http://www.hp.com/home/ownerservices

When should I contact Compaq phone service and support?

•The Help and Support Center or other support tools on your PC did not identify or help solve your problem.

•You either do not have Internet access, or cannot connect to the Internet to use the Compaq Customer Care Web support site or to chat with qualified online support specialists.

•There is obvious damage or a mechanical breakdown with your product and it does not work.

Support specialists are available 24 hours a day via:

1-(800)-652-6672

[1-(800)-OK Compaq] or 905-206-4357(local to Mississauga) to provide expert assistance.

Note: Support options, availability and hours vary by product, country/region, and language and are subject to change.

For Caribbean

http://clac.compaq.com/soporte/index.html

Aruba: 800-8000:877-219-8671

Bahamas: 711-2884

Barbados: 001800-872-2881:1-800-771-2884

Jamaica: 0-800-711-2884

Trinidad: 711-2884 or 1-800-799-3477

If Necessary: Get Repair

Customer-replaceable Parts

You can easily replace many of the internal and external PC parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. We pay the shipping and handling. Detailed instructions are included to guide you through an easy repair, and if you have questions, call us for assistance. This service is free for the duration of the hardware warranty period.

In some cases, HP will ask for a credit card as collateral for the part and will charge you for the retail price of the part if the failed part is not returned within thirty (30) days.

Availability of this program may vary depending on your country/region.

Return to Depot Repair Service

HP will arrange to have your PC picked up and delivered to a Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period.

There are a few limitations and exclusions to this warranty (as well as some important details) and you’ll find them described, in legal language, beginning on the next page.

Carry-In Service

You also have the option of taking your PC to an

HP Authorized Service Provider (ASP). The ASP can facilitate the service on your PC. For a select number of ASPs, same day repair service is available for your convenience. Visit www.hp.com/us/support to find the nearest authorized support provider in your area.

Compaq Out-of-Warranty Support Options

Even after your warranty has ended, HP can still provide you with service and support options on your Compaq branded product:

•For Visa and MasterCard holders in the United States or calls from Canada, please call 1-(800)-652-6672[1-(800) OK Compaq] or 905-206-4357(local to Mississauga).

•1 time technical support, $40* U.S. per call

•1 year unlimited technical support $75* U.S.

*Prices are subject to change without notice and may vary based on your product.

Fees are charged to your Visa or MasterCard.

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HP SR1123WM, SR1103WM Warranty and License Information, If Necessary Get Repair, Compaq Out-of-Warranty Support Options
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SR1124NX, SR1000Z (P8657J), SR1135CL, SR1103WM, SR1000Z (PU026AV) specifications

The HP SR series of desktops, including models such as SR1115CL, SR1126NX, SR1000T (P8657H), SR1010V-2 (PJ687AV), and SR1111NX, offers a diverse range of features tailored to meet the needs of home users and small businesses alike. These machines, known for their reliable performance and solid build quality, enable users to perform everyday tasks with ease while providing a robust computing experience.

The HP SR1115CL stands out with its combination of affordability and functionality. It features an AMD Athlon 64 processor, which provides ample processing power for multitasking and running common applications. With a spacious hard drive, users can store a significant amount of data, from documents to multimedia files, making it suitable for both productivity and leisure.

Similarly, the SR1126NX model caters to users looking for enhanced performance. With an upgraded AMD Sempron processor, this desktop comes with integrated graphics that support casual gaming and HD media playback. Its ample memory capacity ensures smooth performance even when multiple programs are running concurrently, making it ideal for light gaming and multimedia tasks.

The SR1000T (P8657H) is geared toward those who require a slightly more powerful system. This model incorporates a dual-core processor and larger RAM options, making it well-suited for more demanding applications. Its expandable storage options allow users to upgrade their systems as needed, ensuring longevity and adaptability.

For users who prioritize an all-in-one solution, the SR1010V-2 (PJ687AV) provides a compact design without compromising on performance. This model combines a decent processor with a sleek form factor, making it an excellent choice for those with limited desk space. The integrated sound and graphics ensure a pleasant media experience, whether for watching movies or listening to music.

Lastly, the SR1111NX combines efficiency and reliability. With its user-friendly interface and straightforward design, this model is designed for ease of use. It includes features such as multiple USB ports for easy connectivity, making it convenient for peripheral devices.

Overall, the HP SR series delivers a range of options catering to different user needs, from basic computing tasks to more demanding applications, all in a reliable and accessible package. These systems are built to handle daily computing with effective performance and efficient design, making them a solid choice for any home or small office environment.
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