Keyboard and Mouse (continued)

Symptom

Possible solution

 

 

I cannot move the cursor using the arrow keys on the number key pad.

Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys on the number key pad.

Cursor moves only vertically

Remove the rollerball cover from bottom of mouse (rotate it counterclockwise),

or horizontally (or it does not

remove the ball, and clean it with a damp, lint-free cloth (not paper). Also

move smoothly on the screen). clean the rollers on which the ball moves.

 

 

Optical mouse does not track

Place the mouse on a mouse pad or white sheet of paper, or gently wipe the

the cursor well.

light sensor lens on the bottom of the mouse with a lint-free cloth (not paper).

 

 

Cursor moves too fast or

Adjust the cursor speed:

too slow.

1

Click the Windows Start Button, Control Panel, Hardware and

 

 

 

Sound, and then Mouse.

 

2

Click the Pointer Options tab.

 

3

Adjust the Motion slider toward Slow or Fast to decrease or increase

 

 

the speed at which the cursor responds to mouse movement.

 

4

Click OK.

 

 

 

Power

Symptom

Possible solution

 

 

Computer will not turn on or start.

Ensure that cables connecting the computer to the external power source are plugged in properly.

When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on; if it is not, refer to the Limited Warranty and Support Guide to contact Support.

If the display (monitor) is blank, the monitor may not be properly connected. Connect the monitor to the computer, plug it in, and turn it on. See “Display (Monitor)” on page 9.

Set the line voltage selection switch to the correct setting for your country/ region, or refer to the Limited Warranty and Support Guide to contact Support.

Test the wall outlet by connecting a different electrical device to it.

Incompatible memory (RAM) may have been installed. Reinstall the old memory to return your computer to its original state. For instructions, refer to the Upgrading and Servicing Guide.

Reseat the hard disk drive data and power cables. For instructions, refer to the Upgrading and Servicing Guide.

Troubleshooting Computer Problems 17

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HP SR5253HK, SR5350F, SR5214X Power, Click the Windows Start Button, Control Panel, Hardware, Click the Pointer Options tab
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SR5333HK, SR5302FH, SR5214X, SR5275AP, SR5278CF specifications

The HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK are part of Hewlett-Packard's versatile lineup of desktop PCs designed to cater to a wide range of computing needs. These models incorporate a host of features, technologies, and characteristics that make them suitable for both everyday use and specific tasks.

The SR5213HK is known for its balanced performance, featuring an AMD Athlon processor and ample RAM. This combination delivers efficient multitasking capabilities, making it ideal for both home and office environments. The system includes integrated graphics, which supports casual gaming and multimedia activities. Furthermore, the SR5213HK comes equipped with a range of connectivity options, including USB ports and an HDMI output for connecting to external displays.

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Lastly, the SR5218HK stands out for its versatility and expandability. This model is designed to grow with the user's needs, featuring ample slots for RAM upgrades and storage expansions. With an efficient processor and adequate dedicated graphics, the SR5218HK is well-suited for various applications, from office work to light gaming and media consumption.

In summary, the HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK deliver a range of capabilities suited to various user needs. With their combination of reliable performance, efficient designs, and connectivity options, these desktops provide solid computing experiences for both personal and professional applications.
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