Routine Thin Client Care and Shipping Preparation

Shipping Preparation

Follow these suggestions when preparing to ship your Thin Client:

1.Turn off the Thin Client and external devices.

2.Disconnect the power cord from the electrical outlet, then from the Thin Client.

3.Disconnect the system components and external devices from their power sources, then from the Thin Client.

4.Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them.

✎For environmental nonoperating ranges, see Appendix A, “Specifications,” in this guide.

Important Service Repair Information

In all cases, remove and safeguard all external options before returning the Thin Client to Compaq for repair or exchange.

In countries that support customer mail-in repair by returning the same unit to the customer, Compaq makes every effort to return the repaired Thin Client with the same internal memory and flash modules that were sent.

In countries that do not support customer mail-in repair by returning the same unit to the customer, all internal options should be removed and safeguarded in addition to the external options. The Thin Client should be restored to the original configuration before returning it to Compaq for repair.

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Hardware Reference Guide