Manuals / HP / Computer Equipment / Laptop

HP tx2-1051xx, TX2-1375DX, tx2-1310au, tx2-1277nr, t22au Be sure that all other programs are closed

Models: tx2-1025dx t05au tx2-1270us tx2-1020au tx2-1070br

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The process of burning a disc does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Turn off Sleep mode and Hibernation.

●Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

●Be sure that the disc is inserted properly.

●Select a slower write speed and try again.

●If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

24 Chapter 5 Troubleshooting

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HP tx2-1051xx, TX2-1375DX, tx2-1310au, tx2-1277nr, tx2-1305au, tx2-1307au, t22au Be sure that all other programs are closed

Contents

Drives User GuideFirst Edition November Document Part Number Copyright 2008 Hewlett-Packard Development Company, L.PProduct notice Table of contents 2 Using an optical drive5 Troubleshooting 1 Handling drivesIndex 1 Handling drives 2 Using an optical drive Chapter 2 Using an optical driveIdentifying the installed optical drive Select Start ComputerUsing optical discs Optical drive typeWrite to CD-RW Write to DVD+R DLSelecting the right disc CD-R discsCD-RW discs DVD±R discsBlu-ray Disc BD Playing an optical disc Configuring AutoPlay 1. Select Start Control Panel Play CDs or other media automaticallyChanging DVD region settings 1. Select Start Computer System propertiesObserving the copyright warning 1. Select Start All Programs CyberLink DVD Suite Power2Go Copying a CD or DVDCreating burning a CD or DVD Removing an optical disc Using Disk Defragmenter Using Disk Cleanup3 Improving hard drive performance 2. Click Defragment now4 Replacing the hard drive To install a hard drive 1. Insert the hard drive into the hard drive bay2. Gently press the hard drive down until it snaps into place 4. Close the cover 5. Tighten the hard drive cover screws5 Troubleshooting The following sections describe several common issues and resolutionsThe optical disc tray does not open The computer does not detect the optical drive A disc does not play 2. Set Colors to Medium 16 bitA disc does not play automatically 1. Select Start Control Panel Play CDs or other media automaticallyA DVD movie stops, skips, or plays erratically 2. Set Colors to Medium 16 bitA DVD movie is not visible on an external display Be sure that all other programs are closed A device driver must be reinstalled 2. Click Security & UpdatesA DVD playing in Windows Media Player produces no sound or display Obtaining Microsoft device drivers1. Select Start All Programs HP HP Update Obtaining HP device driversM maintenance Index