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HP tx2z-1000, TX2-1375DX, tx2-1310au, tx2-1277nr, tx2-1305au, tx2-1307au, tx2-1207au Troubleshooting

Models: tx2-1025dx t05au tx2-1270us tx2-1020au tx2-1070br

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5 Troubleshooting

The following sections describe several common issues and resolutions.

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HP tx2z-1000, TX2-1375DX, tx2-1310au Troubleshooting, The following sections describe several common issues and resolutions

Contents

User Guide DrivesCopyright 2008 Hewlett-Packard Development Company, L.P First Edition November Document Part NumberProduct notice 2 Using an optical drive Table of contents5 Troubleshooting 1 Handling drivesIndex 1 Handling drives Chapter 2 Using an optical drive 2 Using an optical driveSelect Start Computer Identifying the installed optical driveOptical drive type Using optical discsWrite to CD-RW Write to DVD+R DLCD-R discs Selecting the right discCD-RW discs DVD±R discsBlu-ray Disc BD Playing an optical disc 1. Select Start Control Panel Play CDs or other media automatically Configuring AutoPlay1. Select Start Computer System properties Changing DVD region settingsObserving the copyright warning Copying a CD or DVD 1. Select Start All Programs CyberLink DVD Suite Power2GoCreating burning a CD or DVD Removing an optical disc Using Disk Cleanup Using Disk Defragmenter3 Improving hard drive performance 2. Click Defragment now4 Replacing the hard drive 1. Insert the hard drive into the hard drive bay To install a hard drive2. Gently press the hard drive down until it snaps into place 4. Close the cover 5. Tighten the hard drive cover screwsThe following sections describe several common issues and resolutions 5 TroubleshootingThe optical disc tray does not open The computer does not detect the optical drive 2. Set Colors to Medium 16 bit A disc does not play1. Select Start Control Panel Play CDs or other media automatically A disc does not play automatically2. Set Colors to Medium 16 bit A DVD movie stops, skips, or plays erraticallyA DVD movie is not visible on an external display Be sure that all other programs are closed 2. Click Security & Updates A device driver must be reinstalledA DVD playing in Windows Media Player produces no sound or display Obtaining Microsoft device driversObtaining HP device drivers 1. Select Start All Programs HP HP UpdateIndex M maintenance