Troubleshooting / Repair Parts

5

TROUBLESHOOTING

Risk of sudden starts. Can result in electrical shock or pinching of hands or tools. If power to pump is on

when thermal overload resets, pump may start without warning. Disconnect power before servicing pump.

A. Pump fails to operate:

 

 

 

1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to

 

 

 

outlet before handling pump or motor.

 

 

 

2.

Check to be sure you have electrical power.

 

 

 

3.

Check that liquid fluid level is high enough to activate switch or controller.

 

 

 

4.

Check to be sure that 3/16" (4.7 mm) vent hole in discharge pipe is not plugged.

 

 

 

5.

Check for blockage in pump inlet, impeller, check valve or discharge pipe.

 

 

 

6.

Thermal overload may have tripped. Test start pump; if it starts and then stops immediate-

 

 

 

 

ly, disconnect from power source for 30 minutes to allow motor to cool, then reconnect to

 

 

 

 

power source. Check for cause of overheating/overloading.

 

 

 

7.

Check the float switch operation for maximum possible clearance.

 

 

 

 

 

 

B. Pump fails to empty sump:

 

1.

Be sure all valves in discharge valve are fully open.

 

 

 

2.

Clean out discharge pipe and check valve.

 

 

 

3.

Check for blockage in pump inlet or impeller.

 

 

 

4.

Pump not sized properly. A higher capacity pump may be required.

 

 

 

5.

Check the float switch operation for maximum possible clearance.

 

 

 

 

 

 

C. Pump will not shut off:

 

1.

Check switch or controller automatic floats for proper operation, location and clearance.

 

 

 

 

See installation instructions for switch/controller.

 

 

 

2.

If pump is completely inoperative or continues to malfunction, consult your local

 

 

 

 

serviceman.

 

3

4

Lift pump using this handle ring only.

REPAIR PARTS LIST

2

Key

Part

 

3963

No.

Description

Qty

115 Volt

 

 

 

 

 

 

 

1

Volute

1

PW1-13

1

2

Impeller

1

PW5-11P

3

Power Cord

1

PW117-237-TSE

 

 

4

Automatic Float Switch

1

PS117-145P

IF MOTOR FAILS, REPLACE PUMP.

For parts or assistance, call Simer Customer Service at 1-800-468-7867 /1-800-546-7867

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Simer Pumps 3963 owner manual Troubleshooting / Repair Parts
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3963 specifications

Simer Pumps has established a reputation for reliability and innovation, and the Simer Pumps 3963 model exemplifies this commitment. Designed for versatility and efficiency, the 3963 model serves both residential and commercial applications, providing users with a powerful solution for various pumping needs.

One of the standout features of the Simer Pumps 3963 is its robust motor. The pump is equipped with a heavy-duty electric motor that ensures durability and longevity. This high-performance motor delivers a superior flow rate, making it suitable for tasks ranging from draining pools to managing groundwater. It operates quietly, which adds to the overall comfort of its application in both residential and commercial environments.

The 3963 model employs advanced technology, including a thermoplastic construction that enhances resistance to corrosion and wear. This material choice makes the pump ideal for handling various fluids, including clean water, wastewater, and light chemicals. Additionally, the model boasts an engineered design that minimizes energy consumption while maximizing output, ensuring that users can benefit from its efficiency without incurring excessive operating costs.

A significant characteristic of the Simer Pumps 3963 is its automatic on/off switch, which provides a hands-free experience. This feature includes a built-in float switch that detects water levels and triggers the pump when necessary, ensuring that the area remains dry without user intervention. This technology is particularly beneficial for sump applications, where the risk of flooding is present.

The model also features easy installation processes, allowing users to set it up with minimal hassle. The pump is designed with standard connections that fit various piping systems, ensuring compatibility and ease of integration. Furthermore, maintenance is straightforward; the pump’s accessible design allows for quick troubleshooting and service, minimizing downtime.

In summary, the Simer Pumps 3963 is an exemplary model that combines innovative technology with robust design to meet the diverse needs of its users. Its powerful motor, durable materials, energy-efficient operation, and user-friendly features make it a reliable choice for those seeking a dependable pumping solution. Whether for residential use or in commercial settings, the Simer Pumps 3963 stands out as a top-tier option in the market.
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