Technical Support FAQs (Frequently Asked Questions) (continued)
Problem & Question | Possible Solutions |
|
|
Missing one of the primary colors (red, | y Inspect the monitor’s video cable and make sure that none of the pins |
green, or blue). | are bent. |
| y Make sure the monitor’s video cable is properly connected to the |
| computer. |
|
|
Screen image is not centered or sized | y Adjust horizontal and vertical screen position. |
properly. | y For VGA input, the |
|
|
Picture has color defects (white does | y Adjust RGB color or select color temperature. |
not look white). |
|
|
|
Unable to set the monitor to the | y Make sure that the graphics card supports the optimal resolution (1366 |
optimal resolution. | x 768). |
| y Make sure that the latest supported driver is installed for the graphics |
| card. For HP and Compaq systems, you can download the latest |
| graphics driver for your system from: |
| |
| y For other systems, refer to the Web site for your graphics card. |
|
|
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