To use the HP Update Utility:
1.Select Start > All Programs > HP > HP Update.
2.On the HP Welcome screen, click Settings and select a time when the utility should check for software updates on the Web.
3.Click Next to immediately check for HP software updates.
To use the HP Web site:
1.Open your Internet browser, go to http://www.hp.com/support, and select your country or region.
2.Click the option for software and driver downloads, type your computer model number in the product box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number (do not put sp in front of the number) in the Search box, press enter, and follow the instructions provided. Proceed to step 6.
3.Click your specific product from the models listed.
4.Click the Windows Vista® operating system.
5.When the list of drivers is displayed, click an updated driver to open a window containing additional information.
6.Click Install now to install the updated driver without downloading the file.
– or –
Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and
7.If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.
To use Microsoft Update:
1.Open your Internet browser and go to http://www.microsoft.com.
2.Click Security & Updates.
3.Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware.
4.Follow the
26 Chapter 7 Troubleshooting