Troubleshooting .................................................................................................................

56

The optical disc tray does not open for removal of a CD, DVD, or BD .............

56

The computer does not detect the optical drive ................................................

57

A disc does not play ..........................................................................................

58

A disc does not play automatically ....................................................................

59

A movie stops, skips, or plays erratically ..........................................................

59

A movie is not visible on an external display .....................................................

59

The process of burning a disc does not begin, or it stops before

 

completion .........................................................................................................

59

A device driver must be reinstalled ...................................................................

60

Obtaining the latest HP device drivers .............................................

60

Obtaining Microsoft device drivers ...................................................

60

Webcam (select models only) ............................................................................................................

62

Adjusting webcam properties .............................................................................................

62

5 Power management

 

Setting power options .........................................................................................................................

64

Using power-saving states .................................................................................................

64

Initiating and exiting Sleep ................................................................................

64

Initiating and exiting Hibernation .......................................................................

65

Using the battery meter .....................................................................................................

65

Using power plans .............................................................................................................

65

Viewing the current power plan .........................................................................

66

Selecting a different power plan ........................................................................

66

Customizing power plans ..................................................................................

66

Setting password protection on wakeup ............................................................................

66

Using Power Assistant (select models only) ......................................................................................

67

Starting Power Assistant ....................................................................................................

67

Using external AC power ....................................................................................................................

67

Connecting the AC adapter ...............................................................................................

68

Using battery power ...........................................................................................................................

69

Finding battery information in Help and Support ...............................................................

69

Using Battery Check ..........................................................................................................

69

Displaying the remaining battery charge ...........................................................................

70

Inserting or removing the battery .......................................................................................

70

Charging a battery .............................................................................................................

71

Maximizing battery discharge time ....................................................................................

72

Managing low battery levels ..............................................................................................

72

Identifying low battery levels .............................................................................

72

Resolving a low battery level .............................................................................

73

Resolving a low battery level when external power is available .......

73

Resolving a low battery level when a charged battery is

 

available ...........................................................................................

73

Resolving a low battery level when no power source is

 

available ...........................................................................................

73

Resolving a low battery level when the computer cannot exit

 

Hibernation .......................................................................................

73

Calibrating a battery ...........................................................................................................

73

Step 1: Fully charge the battery ........................................................................

73

Step 2: Disable Hibernation and Sleep .............................................................

74

vii