Technical Support FAQs (Frequently Asked Questions) (continued)

Problem & Question

Possible Solutions

 

 

Missing one of the primary colors (red,

Inspect the monitor’s video cable and make sure that none of the

green, or blue).

pins are bent.

 

Make sure the monitor’s video cable is properly connected to the

 

computer.

 

 

Screen image is not centered or sized

Adjust horizontal and vertical screen position.

properly.

For VGA input, the auto-adjustment function may fix this problem.

 

 

Picture has color defects (white does

Adjust RGB color or select color temperature.

not look white).

 

 

 

Unable to set the monitor to the optimal

Make sure that the graphics card supports the optimal

resolution.

resolution (1680 x 1050).

 

Make sure that the latest supported driver is installed for the

 

graphics card. For HP and Compaq systems, you can download

 

the latest graphics driver for your system from:

 

http://www.hp.com/support

 

For other systems, refer to the Web site for your graphics card.

 

 

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