Troubleshooting
The Media Center Extender might display an error code on screen such as the following picture:
If this screen appears, the number in the triangle on the
Error |
|
|
Code | Error | Action Required |
1 | The Media Center Extender is defective and must | Contact HP to determine how to return the Media |
| be returned for repair. | Center Extender. |
2 | The Media Center Extender software is either | Contact HP for information about restoring your |
| damaged or missing and must be restored. | Media Center Extender software. |
3 | The Media Center Extender software update is | Contact HP for more information about updating |
| incorrect or the HP Media Center PC or HP Digital | the Media Center Extender software. |
| Entertainment Center is not ready to upgrade. |
|
4 | There is a problem with the Media Center Ethernet | Make sure the Ethernet cable is properly installed |
| connection or the Ethernet cable is defective. | or replace the Ethernet cable with another one. |
Update and Restore
You should update the Media Center Extender only if you are absolutely sure you should do so. If you are having problems with your Media Center Extender and believe you need an update, contact HP for more information.
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