Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

N

Go to

“Flowchart

2.2—No Power,

Part 1.”

Beeps,

Check

 

LED board,

 

LEDs, or error

N

speaker

messages?

connections.

 

 

 

Y

 

All drives

 

 

working?

 

N

Y

 

Go to

 

 

Is there video?

“Flowchart

 

(no boot)

2.6—No Video,

N

Y

Part 1.”

 

 

Keyboard/

 

 

pointing device

 

N

working?

 

Y

 

Go to

Is the OS

“Flowchart

 

loading?

2.9—No Operating

N

 

System (OS)

 

Y

Loading.”

Connecting

 

 

to network

 

N

or modem?

 

Y

 

Go to

Is there

 

“Flowchart

 

sound?

2.15—No Audio,

End

Y

Part 1.”

 

 

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard” or

“Flowchart

2.19—Nonfunctioning

Pointing Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Maintenance and Service Guide

2–7

Page 30 Page 32
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Image 31
HP X6003XX, X6125CL, X6100, X6050US, X6050CA, X6001XX, X6002XX Flowchart 2.1-Initial Troubleshooting, Flowchart No Power Part
Page 30 Page 32

X6125CL, X6050CA, X6002XX, X6050US, X6000 specifications

The HP X6003XX, X6100, X6001XX, X6000, and X6050US are a series of multifunction printers designed to meet the diverse needs of both home and office environments. These printers combine advanced printing technology with user-friendly features, making them ideal for businesses and individual users alike.

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