Troubleshooting the X5 Device
Troubleshooting the X5 Device
This section describes procedures for troubleshooting your X5 device.
Cannot Access Device Through LAN Port
STEP 1 Check the LAN port LEDs. If the green Link LED is off, the port is not active. Check that you are connected to port 1 (LAN) on the device.
STEP 2
STEP 3
Check that your PC has received an IP address from the device. This will be in the range 192.168.1.1 to 192.168.1.20. If not, check that your PC is configured for DHCP IP address allo- cation.
Try to ping the device from the PC at address 192.168.1.254. If the device responds, then it is booted and running.
If none of the above steps help, then contact 3Com Technical Support.
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