Troubleshooting

Table 2-3

External Device Problems and Solutions (Continued)

Problem

Possible Cause

Solution

A new device is not recognized as part of the system. (Continued)

The device cable or

Be sure that all cables

power cord is loose.

are securely

 

connected to the

 

device and the

 

expansion base.

 

Be sure that all power

 

cords are securely

 

connected to the

 

device or

 

expansion base and

 

to an AC outlet.

 

 

The device was

Turn off the computer,

connected while

turn on the device (if

the system was on.

applicable), and then

 

turn on the computer.

 

 

Cabling is incorrect.

Be sure that the device

 

cable is in the correct

 

connector on the

 

expansion base.

You may need to install

Install drivers according

device drivers on the

to the device

computer.

manufacturer’s

 

instructions.

 

 

Maintenance and Service Guide

2–5