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HP xp8010, xp8020 Testing the Projector, To run the projector diagnostics

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Troubleshooting

Testing the Projector

The on-screen menu contains diagnostic tests you can use to verify the proper operation of the projector and the remote control.

To run the projector diagnostics

1.Open the on-screen menu and select help > Diagnostics.

2.Select a test to perform.

Reference Guide

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Contents

xp8010 series digital projector reference guide Notice Contents 1 Installation and Setup 2 Adjustments 3 Presentations 4 System Management 5 Maintenance 6 Troubleshooting 7 Reference Index Installation and Setup What’s in the Box Identifying Common Features Projector at a glance Projector buttons and lights Back panel Page Remote control Page Accessories Selecting a Location To install on a table To install on the ceiling Page Front Ceiling To install for rear projection To install the cable shroud Turning On and Off To connect power To turn the projector on To turn the projector off To operate the remote control To reset the projector Making Initial Connections To connect input sources Computer with M1-to-VGAcable connection Computer with M1-to-DVIcable connection VCR with composite video cable connection S-videoequipment connection DVD or HDTV with component-videocable connection SCART-deviceconnection RGB-equipmentconnection RGBS-equipmentconnection To connect output devices To connect control equipment Configuring the Projector To change settings using the on-screenmenu To set up network access Securing the Projector Adjustments Making Basic Adjustments To aim the projector To adjust the focus and zoom To adjust the audio Adjusting the Picture To adjust the image according to type of picture To adjust other image settings To make adjustments from the web Page Presentations Connecting and Preparing To connect a computer using a VGA cable To connect a handheld organizer To connect a computer using other types of cables M1 to DVI/USB connection To connect other video sources Showing Presentations To present from a computer To change the source To hide or show the display Disconnecting Page System Management Managing the Projector To find the IP address To set basic projector properties To set up email for notifications To protect configuration changes Upgrading the Projector To update the firmware To install an add-onlens Page To change the connectivity module Page Maintenance Using the On-ScreenMenu Quick Choice menu Input menu Page Adjust Picture menu adjust picture (continued) Audio menu Setup menu Help menu Performing Routine Maintenance To get the projector status To clean the projector lens To replace the lamp module To replace the battery in the remote control Troubleshooting Troubleshooting Suggestions Start-upproblems Picture problems If an upside-downor reversed image is displayed: setup > Projector position If the image is too small or too large: adjust picture > Aspect ratio Best fit If the image is flickering or unstable: adjust picture > Advanced picture Frequency Tracking If the image is stretched: If the projected colors seem completely wrong: If the picture settings are completely wrong and you cannot fix them: up-arrow auto sync If a DVI device causes an error message or garbage on the screen: Sound problems Interruption problems Remote control problems Networking problems If you forget the projector’s web administrator password: If you can access the projector via the web, but only the home page: If the network configuration is completely wrong and you cannot fix it: Testing the Projector To run the projector diagnostics Page Reference Specifications Page Page Operating: Storage: Page Page Page Safety Information Safety precautions Laser safety LED safety Mercury safety Regulatory Information Canada Japan Korea International Index