Troubleshooting

Start-up problems

If no lights or sounds turn on:

Ensure that the power cable is securely connected to the projector and the other end is plugged into an outlet with power.

Verify the main disconnect switch is turned on (1), not off (0).

Verify that lid of the projector is latched shut.

Press the power button again.

Reset the projector by turning the main disconnect switch off, wait 60 seconds, then turn it on again.

If nothing is projected, but the projector seems to start up:

Ensure the lens cap has been removed.

If the lamp indicator is on, replace or reinstall the lamp module.

If the temperature indicator is on, turn off the projector and allow it to cool before restarting it. If the warning lights turn on again, contact HP for assistance.

If the projector makes a “ticking” sound, if the projector lamp does not turn on, and if warning lamp light is on:

The projector lamp is too hot to light. Turn the projector off and wait for it to cool before turning it on again.

The projector lamp is not making a good connection. Turn off the projector and allow it to cool. Then remove and reinstall the lamp module.

The projector lamp has reached the end of its life. Replace the lamp.

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Reference Guide

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HP xp8020, xp8010 manual Start-up problems, If no lights or sounds turn on

xp8010, xp8020 specifications

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