IBM 04P4963, 1200 i Series Service and support information, Getting help around the world

Service and support information

Getting help around the world

Before you call for service, have on hand:

Ÿ The exact wording of any error messages

Ÿ Hardware and software configuration information

International

Warranty Service (IWS)

is

available

Ÿ A

description of the problem

for

customers

who are

moving products

or

traveling

to

countries

where

their

Ÿ Information and serial numbers of any options inst

product

(as

identified

by

the 4–digit machine

type)

is sold

and

your

system

serviced

by

IBM

or IBM

authorized

representatives. Warranty

service

delivery methods

Your Name:

effect.

of the servicing country will

be in

IBM reserves

the right to change or modify its service delivery

methods

by country at

any

time without

notice.

Service

proce-

Company Name:

dures vary by country, and some service and parts

may not be

available

in

all countries because of the laws of that particular

country.

Some

countries

have

fees that apply where

service is

provided

on-site in

remote

locations.

Machine Type:

_______________________________

To register,

call

one

of

the following

IWS offices:

(S/N):

Serial Number

Southeast

Asia,

Australia,

New

Zealand, and

_______________________________

Hong Kong:

61-2-9354-4171

Canada,

Latin America,

and

the

U.S.:

1-800-497-7426Place

of Purchase:

or 248-740-1215

_______________________________

Europe,

Middle

East,

and

Africa:

44-1475-893638IBM

Service

Website:

Japan, Korea, China (except Hong Kong), and

Taiwan:

81-46–273-7598

_______________________________

IBM

Service

Number:

_______________________________

 Copyright IBM Corporation 2000 5