IBM 221, 125 Distributed Print Management Services At a Glance, Base Offering, Optional Add-ons

“Typically, only 10% of the office document burdened costs relate to equipment, supplies, and service ex- penses. For­ every $1 spent on equipment, supplies, and service, another $9 is spent on other burdened costs. These burdened costs include IT support and infrastructure, procurement and facility costs, end-user interaction time, and document management expense. These costs are fragmented in budgets and processes across the organization.”

Assessing and Benchmarking Document Costs: Developing a Future Strategy, InfoTrends/CAP Ventures’ White Paper, September 2005

Distributed Print Management Services At a Glance

Base Offering	Optional Add-ons
n Initial and periodic consulting/optimization	n Maintenance for non-InfoPrint devices
recommendations	n Supplies for non-InfoPrint devices
n Transition management	n Help desk
n Hardware	n Training
n Supplies and supplies management	n Key operator services
n Device monitoring and portal access	n Optimization consulting
n Maintenance	n Content management
n Standard monthly and custom reports	n Departmental accounting and rules-based printing
n Services management	tools
n Asset management
n Installation, moves, additions, and changes
n Account management

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