E54-4p.fm Page 9 Friday, January 5, 2001 12:58 PM

Troubleshooting

Before calling for service, check the information in this section to see if you can solve the problem yourself.

There is no screen image

nCheck to see that both the monitor and the computer are plugged in and turned on.

“No Connection, Check Signal Cable” appears

nCheck the signal cable connection between the computer and the monitor.

“Sync. Out of Range” appears

nThe input signal frequency is over or under the synchronization range of the monitor, see “Specifications” section.

The screen image is too light or too dark

nAdjust the brightness or contrast settings, see On Screen Display section.

The screen image is too large or too small

nAdjust the size settings, see H-size and V-Size On Screen Display section.

nAdjust the Zoom setting, see On Screen Display section.

The colors are distorted with dark or shadowed areas

nActivate the degauss feature, see On Screen Display section.

nAdjust the color temperature, see On Screen Display section.

The power indicator light is blinking green

nThe monitor is using its power management system, see “PowerSaver” section.

You need the monitor driver software

nDownload the driver from the internet at http: //www.ibm.com/support

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IBM 31P6240, 6331-H1N manual There is no screen image, No Connection, Check Signal Cable appears, Sync. Out of Range appears