IBM 6331-J1N, 6331-H1N Warranty period, Help and Service Information, Online technical support

Models: 31P6240 6331-J1N 31P6241 6331-H1N

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Warranty Information

Warranty Information

This contains the warranty period, warranty service information, and the IBM Statement of Limited Warranty.

Warranty period

Machine - IBM Color Monitors (E Series, G Series, P Series, and T Series models)

Warranty period* - Three (3) years

*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country where service is performed.

Help and Service Information

The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Limited Warranty for IBM Machines, a glossary of terms used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ), and links to Product Support Web pages. The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format (PDF).

Online technical support

Online technical support is available during the life of your product. Online assistance can be obtained through the Personal Computing Support Web site and the IBM Automated Fax System.

Online technical support

IBM Personal Computing Support Web site

IBM Automated Fax System

http://www.ibm.com/pc/support

1-800-426-3395 (U.S. and Canada)

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the HelpCenter will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

Option name

Option number

Proof of purchase

Computer manufacturer, model, serial number (if IBM), and manual

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IBM 6331-J1N, 31P6241 Warranty period, Help and Service Information, Online technical support, Telephone technical support