IBM 6331 user manual Troubleshooting, Servicing, Signal Connector Information, N O Sign Al

Models: 6331

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 TROUBLESHOOTING

E-7

N O SIGN AL TROUBLESHOOTING

If your monitor fails to operate functionally, it might be possible to correct the problem by making simple checks as follows:

Problem

 

Check and Adjust

 

 

 

Blank screen

·

Monitor power switch,

(* NOTE)

 

power cord, signal cable,

 

 

or connector

 

·

computer power switch

 

·

Brightness and Contrast

 

 

controls

 

 

 

Display position

·

Vertical centering and

off-center

 

horizontal phase controls

 

 

 

Display too small

·

Vertical and horizontal

or too large

 

size controls

 

 

 

Display too bright

·

Brightness and Contrast

or too dim

 

controls

 

 

 

Refer to the operation instructions for your computer or video adapter to ensure that you have the correct signal output source for the monitor. Ensure that the switches on the video adapter are set correctly for operation with this monitor.

If the above steps fail to correct the problem contact your dealer for servicing by qualified service personnel.

You must include the power cord if you return the monitor for service.

*NOTE: You can easily distinguish the problem is on the monitor or on the computer by using the monitor’s built-in selftest function.

With the monitor power ON, disconnect the signal cable from monitor. If there is no image on the monitor screen, disconnect the signal cable. If you see a “NO SIGNAL” image on the screen (shown below), the monitor is function properly, and the problem is at computer side, or signal cable.

N O SIGN AL

 SERVICING SERVICING

Refer all servicing to qualified service personnel.

Serious shock hazards exist within the covers of this monitor.

Do not open the covers under any circumstances- there are no serviceable parts inside.

Serious shock hazards exist within the covers of this monitor. SIGNAL CONNECTOR INFORMATION

15

 

 

 

15

 

 

 

 

P in

F u nc t io n

P in

F u nc t io n

 

 

 

 

1

Red signal

9

5V

 

 

 

 

2

Green signal

10

Digital ground

 

 

 

 

3

Blue signal

11

Ground

 

 

 

 

4

Ground

12

SDA (DDC 1/DDC 2B)

 

 

 

 

5

* (N OTE)

13

Horizontal

S ynchronization

 

 

 

 

 

 

 

6

Red return

14

Vertical synchronization

and VC LK (DDC 1)

 

 

 

 

 

 

 

7

Green

15

SC L (DDC 2B)

return

 

 

 

 

 

 

 

8

Blue return

 

 

 

 

 

 

*NOTE : This pin is used for self-test detection; at computer side, this pin has to be connected to ground.

113393-0A-E.pm6

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8/1/00, 6:38 PM

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IBM 6331 user manual Troubleshooting, Servicing, Signal Connector Information, N O Sign Al