Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM Support Center, try the suggested actions that are appropriate to your problem.
Problem | Possible | Suggested action | Reference | |||
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Screen is | No power to | • Ensure that the electrical outlet | "Connecting | |||
blank and | monitor. | and the monitor are both | your monitor" | |||
power |
| switched on. | section on | |||
indicator is off. |
| • Check that the power cord | page 9. | |||
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| is firmly plugged into the |
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| electrical outlet and the power |
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| supply unit. |
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| • If the power cord plug has |
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| a removable fuse, replace it. |
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| • Try another power cord. |
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| • Try another electrical outlet. |
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| • Check the power connection at |
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| the back of the panel. |
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Screen is blank | Brightness | • Adjust brightness and contrast. | "User | |||
and power | and Contrast |
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| controls" | |
indicator is | may be too |
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| section on | |
steady green. | low. |
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Screen is blank | The monitor is | • Press any key on the keyboard | "Power | |||
and power | in the Power | or move the mouse to restore | management" | |||
indicator is | Management | operation. | section on | |||
steady amber. | Standby state. | • Check the Power Management | page 23. | |||
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| software on your computer. |
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| • Press the " |
| " button to switch |
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| between analog and digital |
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| mode. If the panel is the wrong |
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| mode for the signal being |
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| provided, the monitor appears |
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| to go into sleep mode. |
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