IBM DISA e-collaboration manual

DISA e-collaboration

Workstation Preparation

& New User Getting Started Guide

Version 1.8a Copyright IBM Corporation 2008

Contents

Main Workstation Preparation & New User Getting Started Guide Table of Contents Workstation Preparation & New User Getting Started Guide 1. Quick Start - To Configure Your Workstation for E-CollabCenter Page Workstation Preparation & New User Getting Started Guide 2. Introduction & Overview DISA Help Desk Workstation Preparation & New User Getting Started Guide 3. Workstation Hardware requirements 3.1 Additional client requirements for audio/video 3.1.3 Camera 3.2 Verifying the System Audio and Microphone are Enabled 3.2.1 Steps To Verify Correct Device and Volume Controls Selections for Windows XP 3.2.2 Steps to Verify Selection of the Appropriate Sound Playback and Recording Device Page Workstation Preparation & New User Getting Started Guide 4. Client Software requirements 4.1 IWS Conflict 4.2 Linux clients 4.3 Windows clients 4.5 Details on the required Sun Java Runtime Environment (JRE) Page 4.5.1 Enable TLS 1.0 in Java JRE 1.5.0 and later 4.6 Supported Browsers and Required Browser Settings 4.6.1.1 Cookies 4.6.1.2 Sun Java 4.6.1.3 TLS 1.0 4.6.1.4 Binary and Script Behavior Page 4.6.2 Firefox 4.6.2.1 Sun Java 4.6.2.2 TLS 1.0 Page Page 4.6.3 Mozilla 4.6.3.1 Sun Java 4.6.3.2 TLS Page Workstation Preparation & New User Getting Started Guide 6. Network Requirements The access statements (rules) for firewalls, and all packet forwarding or filtering devices, Page Workstation Preparation & New User Getting Started Guide 7. Trouble Shooting Page Workstation Preparation & New User Getting Started Guide 8. Additional Support DISA Help Desk Page Page Workstation Preparation & New User Getting Started Guide A.2 Additional Details on Microsofts Binary and Script Behavior APPENDIX B FDCC & SDC v2.0.4 Configuration B.1 Install the latest Sun JRE B.2 Make sure Equifax is a trusted Certificate Authority Page Page Page B.4 Edit Internet Explorers Java security settings B.5 Change Java Permissions Page B.6 Update Group Policy as an Admin Page Page Page B.7 Add E-CollabCenter to Trusted Sites in IE 7 Page Page Page Page Page Page Workstation Preparation & New User Getting Started Guide Document Information and Revision History