Detecting system information with
PC-Doctor
PC-Doctor can detect the following system information:
Hardware Info
v System Configuration
v Memory Contents
v Physical Disk Drives
v Logical Disk Drives
v VGA Information
v IDE Drive Info
v PCI Information
v PNPISA Info
v SMBIOS Info
v VESA LCD Info
Utility
v Run External Tests
v Surface Scan Hard Disk
v Benchmark System
v DOS Shell
v Tech Support Form
v Battery Rundown
v View Test Log
v Print Log
v Save Log
v Full Erase Hard Drive
v Quick Erase Hard Drive
Power system checkout
To verify a symptom, do the following:
1. Turn off the computer.
2. Remove the battery pack.
3. Connect the ac adapter.
4. Check that power is supplied when you turn on the
computer.
5. Turn off the computer.
6. Disconnect the ac adapter and install the charged
battery pack.
7. Check that the battery pack supplies power when you
turn on the computer.
If you suspect a power problem, see the appropriate one
of the following power supply checkouts:
v “Checking the ac adapter” on page 38
v “Checking operational charging” on page 38
v “Checking the battery pack” on page 38
v “Checking the backup battery” on page 39
Checkout guide
General descriptions 37