Service Diagnosis

Service Diagnosis

 

CD300

Symptom

Probable Cause

Possible Correction

 

Does not dispense.

No power to dispenser.

Check for power.

 

Ice chute not all the way up.

Push ice chute up.

 

No ice in hopper.

Check ice machine, it may

 

 

be off or the dispenser’s

 

 

storage capacity may have

 

 

been exceeded.

 

Dispenser ON-Off switch is OFF.

Move switch to ON position.

 

Push button switch does not work.

Check switch, replace switch

 

 

if it will not close.

 

Coin switch does not work.

Check switch, replace switch

 

 

if it will not close.

 

Card switch does not work.

Check switch, replace switch

 

 

if it will not close.

 

Transformer failed.

Check-replace if open.

 

Safety switch open.

Check switch, replace switch

 

 

if it will not close.

 

Relay has failed.

Check-replace relay if coil or

 

 

contacts are open

 

Gear reducer motor is open or stuck.

Check motor, replace if open.

 

Drive shaft broken.

Check drive shaft, replace if

 

 

broken.

 

Gear reducer stripped internally.

Check if motor turns but output

 

 

shaft does not. Service or

 

 

replace gear reducer.

Does not stop vending.

Vend or cam switch stuck.

Check cam or vend switch.

Ice chute fills by itself.

Result of ice agitation.

This is normal.

 

Rotor not timed with cam switch.

Adjust cam switch.

 

Vend switch stuck.

Check vend switch.

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Ice-O-Matic CD300 installation manual Service Diagnosis, Symptom, Probable Cause, Possible Correction