Trouble Shooting
Symptom | Possible Problem | Solution |
Unit does not | AC adaptor isn’t plugged to a wall outlet or the |
respond (no power) | connector is not plugged into the power supply |
| jack on the back of the unit |
Plug the AC adaptor into a wall outlet and plug the connector into the supply jack on the unit
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| Wall outlet is not functioning | Plug another device into the same outlet to confirm the outlet is | ||
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| working. If outlet is controlled by a switch, try moving switch. | ||
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iPhone/iPod does not | Using no or wrong iPhone/iPod insert | Make sure the dock insert is the proper fit to your iPhone/iPod | |||
dock properly |
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iPhone/iPod isn’t docked properly | Remove your iPhone/iPod from the dock and check for | ||||
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| obstruction on the connectors in the dock and on your | ||
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| iPhone/iPod. Then reseat it in the dock. | ||
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iPhone/iPod does | iPhone/iPod isn’t docked properly | Remove your iPhone/iPod from the dock and check for | |||
not respond to the |
| obstruction on the connectors in the dock and on your | |||
unit |
| iPhone/iPod. Then reseat it in the dock. | |||
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| Your iPhone/iPod software is too old | Upgrade software on your iPhone/iPod via iTunes. | ||
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| iPhone/iPod is locked up | Please make sure your iPhone/iPod is working properly before dock | ||
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| into the unit. Please refer to your iPhone/iPod manual for detail. | ||
Using 1st or 2nd generation iPod, iPod shuffle or other devices.
iP40 cannot control those iPods or other devices.
iPhone/iPod didn’t | iPhone/iPod is not docked properly | Remove your iPhone/iPod from the dock and check for |
charge up |
| obstruction on the connectors in the dock and on your |
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| iPhone/iPod. Then reseat it in the dock. |
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| iPhone/iPod is locked up/frozen | Please make sure your iPhone/iPod is working properly before |
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| dock into the unit. Please refer to your iPhone/iPod manual for |
| iPhone/iPod battery has problem | |
| detail. | |
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| |
Sound is distorted | Volume level is set too high | Decrease the volume. Turn off EXB effect |
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| Sound source is distorted | If original sound source file is poor quality, distortion and noise |
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| are easily noticed with |
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| source such as a music CD through the aux jack. |
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| If you are using an iPod Shuffle or external sound source like |
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| older generation iPod, try reducing the output volume on the |
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| device itself. Also, try turning the iPod bass boost OFF. |
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