Troubleshooting
Symptom | Possible Problem | Solution |
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Sound is distorted | Volume level is set too high | Decrease the volume |
| Sound source is distorted | If the Zune original sound source (MP3) is old or of poor quality, distortion |
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| and noise are easily noticed with |
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| audio source such as a music CD. |
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| If you are using an external sound source, try reducing the output volume |
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| on the device itself. Also try turning bass boost OFF. |
| EQ settings are too high. For example, if the | Lower EQ settings. |
| treble is too high, the 3D effect may not sound |
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| as good |
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Unit/adaptor gets warm | This is normal | Turn unit off for awhile or lower volume |
after extended play at |
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high volume |
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Can't hear | Line out jack is not meant for headphones. | The signal from the line out jack needs amplification. Use powered |
headphones/speakers | Speakers need a power source | speakers/monitors or other amplified audio device. |
attached to line out jack |
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Snooze time | Custom snooze time not set | Press and hold Snooze button then turn set wheel to adjust |
is too long/short |
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Alarm not working | AM/PM indicator not set up correctly | Adjust alarm time for desired AM or PM. |
| Wrong alarm icon set on clock display | Make sure the alarm time you adjusted matches the alarm icon 1 or 2 |
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| that is shown on the clock display. |
| 7 days is everday alarm, 5 days is | |
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| page 3 for setting alarms. |
| Calendar is not set correctly for 5/2 days alarm | See page 3 for setting Clock/Calendar Section. |
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