Troubleshooting

Symptom

Possible Problem

Solution

 

 

 

Sound is distorted

Volume level is set too high

Decrease the volume

 

Sound source is distorted

If the Zune original sound source (MP3) is old or of poor quality, distortion

 

 

and noise are easily noticed with high-power speakers. Try a different

 

 

audio source such as a music CD.

 

 

If you are using an external sound source, try reducing the output volume

 

 

on the device itself. Also try turning bass boost OFF.

 

EQ settings are too high. For example, if the

Lower EQ settings.

 

treble is too high, the 3D effect may not sound

 

 

as good

 

 

 

 

Unit/adaptor gets warm

This is normal

Turn unit off for awhile or lower volume

after extended play at

 

 

high volume

 

 

 

 

 

Can't hear

Line out jack is not meant for headphones.

The signal from the line out jack needs amplification. Use powered

headphones/speakers

Speakers need a power source

speakers/monitors or other amplified audio device.

attached to line out jack

 

 

 

 

 

Snooze time

Custom snooze time not set

Press and hold Snooze button then turn set wheel to adjust

is too long/short

 

 

 

 

 

Alarm not working

AM/PM indicator not set up correctly

Adjust alarm time for desired AM or PM.

 

Wrong alarm icon set on clock display

Make sure the alarm time you adjusted matches the alarm icon 1 or 2

 

 

that is shown on the clock display.

 

7-5-2 days setting is not correct

7 days is everday alarm, 5 days is Mon-Fri, and 2 days is Sat-Sun. See

 

 

page 3 for setting alarms.

 

Calendar is not set correctly for 5/2 days alarm

See page 3 for setting Clock/Calendar Section.

 

 

 

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iHome ZN9 manual Audio source such as a music CD