Audio noise
No sound
•Noise can occur when infrared communication equipment (for example, infrared cord- less headphones) is used near the monitor. Move the infrared communication equip- ment away from the monitor to eliminate the noise.
•If using a sound bar, verify that the sound bar is connected properly and that the sound bar power switch is turned on.
•If a sound bar or an external sound system is not being used, verify that the Speaker setting in the OSD Audio menu is set to Internal.
•If using an external source, such as
•Using the remote, verify the volume is turned up enough and not muted.
•If playing a video, verify the playback has not been paused and that the video’s audio has not been muted.
•An HDMI® 1.3 (or higher) source and source device is required to hear audio via the HDMI cable.
LED Indicators
Front LED | PC LED | Solution |
(near IR sensor) | (back of the monitor) |
|
Off | Off | • The monitor is powered off. Press the Power button on the remote or |
|
| keypad. If that does not work: 1) verify the power cord is properly con- |
|
| nected to the power outlet and to the monitor; 2)verify that the power |
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| switch on the back of the unit is turned on; 3) plug another electrical de- |
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| vice to the power outlet to verify that the outlet is supplying the proper |
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| voltage. |
Off | Blinking Green | • The monitor is in standby mode. Press the Power button on the remote |
|
| or keypad. |
White | Green | • The monitor is powered on. |
Orange | n/a | • Contact InFocus Support at www.infocus.com/support, |
For Additional Troubleshooting Support, please contact:
InFocus Corporation Technical Support
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